What can I do to improve item line search speed?

Question

Hi all,

When entering item lines on a Sales Order, it's taking quite a long time for it to load the list of found items. This seems to speed up drastically after using it for the first time, even if the next items I search for are different from the first.

For example, when editing or creating a Sales Order and entering 21LM as an item name, it takes about 8 seconds to load the list. But then the following lines take only 1 second to load.

Is there some way to speed up this process? Or is this speed and variation in speed similar for most of you?

—>

Shiela Marie Villaluz-Oracle · Accepted Answer

Hi @Dext3r Please check SuiteAnswers Answer Optimizing NetSuite Performance.

If you believe that this may be a server-side performance issue, please create a Support Ticket to have our Customer Support investigate on this further.

Thanks.

Please let us know if you have other questions or need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.

Tigran Shahnazaryan · Accepted Answer

Hey @Dext3r,

NetSuite caches the "frequently accessed" records and lists, which is why it typically speeds up the first time you access it. There might be other lists on the SO line that you don't need to access (e.g., Projects), so NetSuite won't spend any computing power on speeding up non-required records.