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India localization tax engine error

edited Apr 28, 2026 2:19PM in Ask A Guru 4 comments

One of our clients is facing an issue related to India localization bundle and the same is blocking the users from creating new transactions with tax details.

On saving vendor bill, the following error is shown:

"Total amount of taxes returned by the tax engine is different from the previous value for the same input data. Previous value: 6344.24, current value: 6300. Contact your tax engine provider for assistance in resolving this error."

We also tried running the 'Verify TDS Page' but the same shows failed status, even when using the Administrator role.

We have raised a support ticket after checking all the configurations. The support team has done an initial testing and marked it as a defect (Defect ID: 880677). We are awaiting further response from the support team.

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