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How to Refund Customer via Bill.com in Netsuite?

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I researched this and found that one possible workaround is to set up the customer as a vendor and process the refund through the vendor payment flow (vendor credit). However, this may require additional accounting steps, such as journal entries or clearing-account reconciliation, and could potentially create reconciliation mismatches. Users would like to avoid using journal entries. Any suggestions on how to handle it?
thank you

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