Hi everyone,
Sorry, I feel like I've asked this question before but can't find it in my profile or from searching.
I've been changing the names/labels of a number of my transaction body fields and the changes don't appear to apply for all users, rather few users if any.
For this example I'm looking at the field TT Shipping Instructions which I have renamed to Delivery Instructions from Customer and this appears correctly in my instance.
Here in the list of fields its label/description is as it should be.
When applying the field to forms, I've made sure here to set the correct label.
And on the transaction form itself I've again made sure that the label and description are as they should be.
Yet despite all of this, the majority of my users are still seeing it as TT Shipping Instructions.
I do not know why only a few users see the updated label and not the others.
I have tried clearing cache, changing browser, entering in incognito mode but the effect seems to be tied to their NetSuite account.
If I use the same role as them, I still see the correct label. If they use a different role, they still see the incorrect label.
