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VersaPay Charge to Customer

in Ask A Guru 5 comments

Hi Team,

We are using NetSuite payment links integrated with VersaPay and are trying to understand the best practice for handling payment processing fees.

Our business requirement is:

  • VersaPay charges us approximately 2.9% to process credit card payments.
  • For payments above USD 10,000, we would like the processing fee to be charged to the customer (payer) instead of being absorbed by our company.
  • For payments below USD 10,000, we would continue to absorb the fee ourselves. How to charge on customer. VersaPay  has confirmed that they do not support surcharge/convenience fee handling through NetSuite Payment Links

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