Hello, i am testing suiteapprovals for vendor bills in sandbox and run into email issues. Would really appreciate it if someone could help me with it.
Designated approvers are not getting emails.
I set up an approval rule and enabled email approval. Originally, I expect approvers receive email notification about bills pending their approval. for example, for a bill that should be first approved by Approver A and then Approver B. I think the approver A would receive an email notification when the bill is submitted for approval, and the approver B would receive an email notification when the bill is approved by the approver A. Since I enabled email approval, they both should be able to just approve in email.
However, neither Approver A nor B receive any email notification. Upon the submission of the bill, I (admin role) receive an email notification that originally for Approval A. The email subject says:
[SANDBOX] Vendor Bill #RZTEST260828 for Approval (originally To: xxx.xx <xxx.xx@xxxx.com>)
Can you please help me addressing this issue?
Thanks,
Renee
