I have a requirement to create a Credit Memo directly from an approved Return Authorization (RA) without creating or processing an Item Receipt first.
The expected process is:
Return Authorization → Approval → Refund → Credit Memo
Once the Return Authorization is approved, upon a button click need Credit Memo should open with the Return Authorization details and Total amount populated, allowing the user to review and save the Credit Memo directly.
I am looking for the recommended way to achieve this functionality using standard NetSuite features or workflow, without requiring an Item Receipt first.
