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Will the Historical Trial Balance Migration(AP/AR) Entry affect the loading?

Kevenale

Hi everyone,

We recently completed a historical data migration. For the most recent year, we migrated journal entries at the transactional level—averaging around 40,000 lines per month hitting AP/AR accounts without an associated entity/customer/vendor.

Since the migration, loading customer open invoices under the "Accept Payment" interface has become extremely slow, frequently resulting in timeout errors.

Questions:

Does anyone know if the "Accept Payment" UI scans all journal entries hitting AP/AR accounts—even those missing an entity?
Has anyone encountered this issue before, and how did you resolve or optimize it?

Thanks for your help!

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