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NetSuite Shopify Connector
we have an issue where when a refund is issued in shopify via shopify payments, and it passes through the connector and syncs to NetSuite, a credit memo is created instead of a cash refund. since the refund is given in Shopify, the transaction created in NetSuite should be a cash refund. the credit memos are just sitting…
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Outlook Connector Error
Hey everybody. I have been trying to implement the Outlook Connector for the past few weeks, but I can't seem to get past this issue. I have updated everything I can think of, deleted the webview2 folder. Tried as admin. NetSuite states it's not their issue, so they haven't been able to help me. Any ideas? "Microsoft Edge…
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Business Activity Statement: How are gift cards treated?
Hi We are using the NetSuite connector (formally 'Farapp') with Shopify. When gift cards are redeemed, they are shown as discount items on the sales order. This is in line with the recommended set up for the NetSuite connector. The issue is, this reduces the reported income for the Business Activity Statement since the…
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Functionality of "Check here if you have Pick/Pack/Ship enabled..." in Netsuite Connector
I have what is ending up being a relatively complex issue to solve. We are using Netsuite Connector to import orders from Shopify, et al., and we are using it to send those orders to Shipstation for fulfillment, and then, NSC gets data back from Shipstation and fulfills the item in NS. This is generally working great. We…
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Match Transactions based on Transaction ID in reconciliation
How can I match Transactions based on Transaction ID in reconciliation, Netsuite does not allow me to select a Transaction ID, it only lets me select a check #. Cash sales do not have a check number. The Amazon Connector uses the Cash Sale Object to record sales and it does not have a check# field. (We have the same issue…
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Shopify connector that can do customer mapping
We have been on Netsuite Connector (aka FarApp) for many years, and it has been serving us well. However, our new B2B store has a different structure where "customers" are assigned under companies (almost like Customer - contact relationship in Netsuite). However, Shopify's companies are not recognized during the…
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Trying to navigate the NetSuite data tables in Tableau
I have connected Tableau to NetSuite. Is there someone who can help me navigate these tables? For example, I want to know the items in a purchase order and when it was received. I can find it in NetSuite, but not in the data tables. I have many other requests as well, but knowing the answer to this one first might help get…
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Creating ADW Connection in NetSuite Analytics Warehouse
1. Login to your NetSuite Analytics environment. Once in, click the Navigator -> Data 2. On the Oracle Analytics page, perform the following: Click Create -> Connection -> Oracle Autonomous Data Warehouse Connection Name: ADW Description: ADW Client Credentials: Select the wallet zip file downloaded from NetSuite Analytics…
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Question re End of Support for NetSuite Connector Bundles
Hi, Currently none of our connections are working since we haven't installed the new NetSuite Connector. I'm in the process of setting up the NetSuite Connector and uninstalling the old bundles per the announcement (I know, we are behind). Just a couple questions 1) I understand before uninstalling the old bundles (401685,…
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Uninstall NetSuite Connect In Progress
Based on the steps from "End of Support for NetSuite Connector Bundles", I'm in the process of uninstalling the NetSuite Connector Bundle (401685), however its been showing "Delete In Progress: 93% complete" for about 2 hours now. What should I do?