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Credit Memo Apply Subtab is Zero and No Invoice is Selected
Hello, After the RMA is approved, we click "Create Credit Memo" and this creates a SM in "pre-save" mode. Here the CM to be created is from RMA3429, which was created from INV34238011. With the CM still in "pre-save" mode, we see the Apply subtab is $0 and when the invoice list is expanded, the appropriate invoice is not…
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What causes SSS_TRANSACTION_REQD error?
I'm tasked with modifying a SuiteFlow Workflow for approving Return Authorizations, and I noticed when it gets to the end of the approver chain and in the last state, the last approver clicks the native "Approve Return" button, then at some point after transitioning to the "Approved" state in the workflow, I as the test…
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Vendor Return Accounting – Accrued Purchases & Goods in Transit
Hello NetSuite Community, We recently received an item from a local vendor and created a Purchase Order → Item Receipt, but did not receive the vendor bill yet. The Item Receipt posted the following: 33402 – Accrued Purchases AED 621.43 (Credit) 14100 – Stock in Hand AED 621.43 (Debit) Later, we returned the item via…
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Restrict ability to generate a Cash refund or credit memo from an RMA
HI, I want to restrict a role from creating a cash refund or credit memo specifically from an RMA. However they do need to create a credit memo and cash refunds in other scenarios. I want to restrict this ability JUST from the RMA record. Is this even possible?
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I am unable to create an RMA for an intercompany order.
Initial order Subsidiary A created a SO When this order is approved, it created a PO where Subsiduary B is the vendor Run Manage Intercompany Sales Orders to create intercompany SO Process the intercompany SO and send the product to the customer that is in the originalorder. This works well. The problem is that when the…
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NSC | Creating a Saved Search report to show related Return Authorization created for Invoice
Scenario When creating a Return Authorization (RMA) from a Sales Order or Cash Sale record, the resulting RMA will appear under the Related Records section of the originating record. However, if the RMA is created from an Invoice, it will not be listed under the Invoice's Related Records tab. Solution To verify if there is…
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How to Re-Bill a Refunded/Credited Sales Order
Hello, This is somewhat related to topic : How to revert a Billed Sales Order with Invoice to Open for changes and InvoiceThese are the steps we completed. Invoiced QTY (1) Sales Order item Created a Return Authorization for that order From the Return, we created a Credit Memo and Return Receipt\ However, now we need to…
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How to handle "Restocking Fee"
If we create a negative percentage discount item for a restocking fee for a return authorization, it seems to work but it also discounts the tax. The tax amount should not be affected by this. Is there a way to not affect tax on the discount item or is it better to create a negative percentage markup and use it as a line…
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SuiteTalk REST returnAuthorization Serial Number (inventoryNumber) PATCH question
I'm having an issue updating the Serial / Lot number on an RMA item. All other fields update properly, but I'm not sure where to pass in the inventoryNumber. I've tried several variations and nothing seems to update it - no errors, but no update! Here is my latest attempt: My prior attempt also failed: Am I missing…
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How to resolve REST API error while transforming SO to Return Authorization
Hi, I keep encountering this error when I try to transform the Sales Order into a Return Authorization using NetSuite REST API. I want to specify only certain items to be returned, rather than all items. Below are the details of the error: "o:errorDetails": [ { "detail": "Error while accessing a resource. Please choose an…