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Undelivered Emails - saved search new item
Hi, When you customize your view in the "Undelivered Emails" list, did we used to have the checkbox option "Send email alerts when records are created/updated"? I want to send an email to a few key users if we have a specific result. The only option in that window is the "schedule email". Did this checkbox has been removed…
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Trying to fix undelivered emails: does NetSuite always use the same datacenter per account?
I'm working on optimizing our SPF record to fix email deliverability issues. We’ve had 5x the number of undelivered emails in June, July, and August, which coincides with issues I've seen other users raise both here in the forums and on Reddit. We send out about 7500 emails with invoices per month and average ~50…
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Undeliverable Emails
Starting recently we've noticed that users in our domain are not receiving message that originate from NetSuite. Users outside our domain do receive them, and we have confirmed that DKIM, DMARC and SPF is configured correctly for our mail servers. I've looked at previous discussions, but haven't found anything conclusive.…
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Persistent Transient Failure: Bad connection
Hello, When sending emails from NetSuite to a specific address, we get the error "Persistent Transient Failure: Bad connection". We cleared the email address from the Bounced Email Addresses list, but it keeps coming back. I did not see the "Bad connection" error documented in the bounce reasons in SuiteAnswers. The…
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Dashboard Reminders for Undelivered Emails
Hi, I am trying to create a reminder for my dashboard to show undelivered emails, bounced emails and sent email list. How can I do this for custom roles as they currently do not have permission.
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How to fix Undelivered Email errors
Hi! How to fix these Undelivered Email errors: Persistent Transient Failure: Routing server failure Persistent Transient Failure: System not accepting network messages Persistent Transient Failure: Other undefined status Our environment currently doesn't have DKIM set up. Do we need to? Thanks!
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How to create a custom Delivery Status Notification message?
Is there a way to create a custom DSN message in NetSuite? We're looking to have some control over the message that gets sent if NetSuite tries and fails to send an email to a non-existent address. Right now the default message looks like this: We want to make that text more informative, since we're using "no-reply" email…