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global subscription statues
I am attempting to set up an email subscription that requires the recipient to confirm their subscription in order to initiate the workflow process. However, the email is not functioning properly. Below is the HTML code for the email. Could you help me fix it?
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NetSuite Admin Tip:Challenges w/ Email Deliverability Due to Global Subscription Status Modification
It is important to note that when a recipient opts to unsubscribe, your company cannot re-subscribe them. Manual resubscription on the entity records or through CSV imports is not possible. Only the recipient has the authority to decide to resubscribe. These are the options to resubscribe the campaign emails. 1. Through…
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How to resolve Bulk Merge Error: You cannot perform a bulk merge operation with an empty group?
I'm trying to test using Bulk Merge and send customer statements. There is one customer in this group, and when I try perform the bulk merge, it give me this error message. I checked Answer ID 41867, and believe it's not one of these situation, so I'm confused. Could you help me trouble shoot please? thank you! User…
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Global Subscription Preferences - changing Confirmed Opt-Out back to Opt-In
We have a Contact who at some point has Unsubscribed and is therefore Confirmed Opted-Out. He has now requested verbally to opt back in. We checked the Field Help to see how to do this (as we couldn't simply Edit and change) and got the following message: Opting back in via a link in an old email is not possible because he…
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Customer - Marketing - Subscriptions (grayed out)
Hello is there a way to tick/untick the Subscriptions in the customer profile ? I am an admin on the system and I cannot edit these fields (grayed out) the target is to be able to untick/tick the marketing communication manually (for a customer or supplier)
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Unable to Import updates for Global Subscription Status
We are using MailerLite for marketing emails and have customers and leads who have unsubscribed. We want to edit the Global Subscription Status to Soft Opt-Out. I am trying to import a csv file and have mapped the following fields: Data handling is set to UPDATE. When I run the import, I get the following error: So I reran…
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UI Changes to Global Subscription Status
I am having a lot of issues with email deliverability because of changes to the Global Subscription Status on Customer Records. They appear as UI events, with no other obvious field changes recorded in System Notes at the same time. When I have questioned some of the users, they were not even aware of this field, or where…