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Accumulated Rating
Hi Gurus, Just wanted to ask for your insights about this help article posted Oracle Help Center/SuiteAnswers. I just got confused on how the usage charges were calculated in the example shown in Summary Table 1. Would you be able to explain it?…
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Subscription Line Custom Field to Invoice Custom Column
Hi, I have a custom field on the Subscription Line, and I need it to show on the Invoice line. Is there a transaction mapping that can be done available out of the box to achieve this or this can only be done using a script?
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SuiteBilling > Modify Pricing Unexpected Error
I am testing the impact of modifying a pricing change order by changing the quantity of a fixed recurring subscription item. Once I save the change order, I get an unexpected error.
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Duplicate Sales Orders generated
Hi, We have subscriptions where duplicate sales orders were created in the UI with the same date and time stamp, but different Sales order numbers. We are not sure how this could have happened other than if the user clicked Save button twice. Is this a bug or a known issue in NetSuite? We need to identify duplicate records…
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SuiteBilling - Mid Contract Subscription Add Ons via Sales Orders
We have a client use case where they initiate their sales transactions using Sales Orders. Sales Orders are created with both subscription and non-subscription items in the same order. Invoices are generated from the subscription and the Sales Order. Mid-contract, their customer may want to purchase additional items to be…
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SuiteBilling - Customization of "Record Failures" Table in Billing Operation
Dear NetSuite Community, We are currently using SuiteBilling, and in the Billing Operation screen (under the Failures > Record Failures subtab), we want to customize the failure result table. Specifically, we would like to add an additional column ("Parent Customer") before the Sales Order column, to provide better…
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Subscription Add On - Start Date
Hello everyone! I hope you are doing well! I'm using SuiteBilling in NetSuite and have two related questions regarding subscription management: Subscription Lines currently seem restricted to using only the Subscription's original "Start Date" as their line start date. How can I set or modify individual subscription lines…
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How to Stop the Billing Process for a Subscription?
Hi team, I hope you're all doing well! I need assistance in stopping the billing process for certain subscriptions, both for the current and future periods. Could you kindly advise on the best approach to prevent these subscriptions from being billed moving forward? Thank you in advance for your help!
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Suite billing Error : First interval of an item cannot be
While creating subscriptions by import/integration i am getting error message as "First interval of an item cannot be deleted". Any suggestion on how to fix this? Thanks in Advance. Nikhil
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Does SuiteBilling Support These Billing Options?
Hello, I am evaluating SuiteBilling for our business and would like to confirm whether it supports the following billing options: Pricing Models & Usage-Based Billing Tiered Pricing Ramped Pricing High Quantity Usage-Based Billing Fixed + Overage Fees Variable Usage Minimums/Maximums Recurring & One-Time Charges Fixed…