Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
SuiteBilling - Customization of "Record Failures" Table in Billing Operation
Dear NetSuite Community,
We are currently using SuiteBilling, and in the Billing Operation screen (under the Failures > Record Failures subtab), we want to customize the failure result table.
Specifically, we would like to add an additional column ("Parent Customer") before the Sales Order column, to provide better visibility into failed transactions.
Kindly confirm:
- Is the Record Failures table customizable via Saved Search, Custom Record view, or any SuiteScript exposure?
- If it's part of a locked SuiteApp or managed bundle, can it be customized through any supported means (e.g., extension or script deployment)?
- Is there any NetSuite-supported way to expose the
0