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Exchange Rate Automatic Update on PHP-COP; COP-PHP
When user creates journal entry for certain subsidiary (base currency is Philippine Peso (PHP)) with currency - Colombian Peso (COP), the exchange rate reflecting is not accurate/outdated. The exchange rates of other currency pairs of COP are being automatically updated except PHP-COP and vice versa. Is this related to…
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Updated Exchange Rates from Xignite
This notice is intended for customers who have the Currency Exchange Rate Integration feature enabled in your NetSuite account, and your account is configured to receive exchange rates from Xignite, one of our data providers. What has Changed? As of September 20, 2025, Xignite has updated its data provider for the Euro…
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Incorrect Exchange Rates
This notice is intended for customers who have the Currency Exchange Rate Integration feature enabled in your NetSuite account, and you have configured your account to receive exchange rates from Xignite, one of our data providers. What Has Changed Due to an issue with Xignite, your NetSuite account received incorrect…
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Xignite Rate
Hi All - due to recent notification received from NetSuite last Apr 8th regarding Xignite's Currency Exchange Rate Integration Feature: Past Rates Were Incorrect, my client is now checking the historical rate with Xignite. The thing though is in Xignite's site, it's giving 5 different daily rates: Average Close Low High…
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Incorrect Exchange Rates
This notification applies to customers who have the Currency Exchange Rate Integration feature enabled in your NetSuite account, and you have configured your account to receive exchange rates from Xignite, one of our data providers. What Has Changed Due to an issue with Xignite, your NetSuite account received incorrect…
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Incorrect Exchange Rates
This notice applies to customers who have the Currency Exchange Rate Integration feature is enabled in your NetSuite account, and you have configured your account to receive exchange rates from Xignite, one of our data providers. What Has Changed Due to an issue with Xignite, your NetSuite account received incorrect…
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Why does Consolidated Exch. Rate not matching period end rate?
Hi there, hoping someone can help us out. We have Company C (GBP) -> Company B (EUR) -> Company A (USD) C is a child of B, which is a child of parent A. The December Consolidated Exchange Rate for Company C (GBP) --> Company A (USD) is showing as = 1.20851182 From speaking with Netsuite Support, I understand that the…
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AE: Missing exchange rates on some dates
Hi NetSuite Support Team, I'd like some help with an issue with our client wherein there are several dates with missing Exchange Rates. We have "Currency Exchange Rate Integration" enabled and our provider is Xignite. I did a quick check, these are the missing dates: 12/11/21 12/12/21 12/18/21 12/19/21 12/25/21 12/26/21…
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Currency Exchange Rate Integration not working
Hello, I would like to set up automatic currency exchange rates updates on my SS Pure FF PRM demo account. I enabled the feature, set-up the default provider to Xignite, on the currencies records I checked the Automatic Update checkbox, but for some reason it is not working in my demo account. I waited 24 hours to see if…
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Your Currency Exchange Rate Provider Has Changed
This notice is to let you know that NetSuite has changed the rate provider for the Currency Exchange Rate Integration feature in your account. What Has Changed? On September 30, 2021, your NetSuite account remained configured to receive currency exchange rates from Refinitiv. Until October 1, 2021, Refinitiv had been an…