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Automation of Proof of Delivery Capture
Good morning everyone! My company is beginning to research proof of delivery capture within NetSuite. Right now this is a manual process of scanning the paper documents in bulk and saving all forms in one pdf for the shipment day. Our hope is to be able to scan the document, have some type of OCR run to identify the…
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Anyone running a standalone TMS alongside NetSuite? How are you handling shipping post 2026.1
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Item Fulfillment Creates One Package Instead of Two
Hi community, We have recently enabled UPS as a shipping carrier in our NetSuite account. Currently, NetSuite appears to generate package numbers based on the quantity (QTY) specified in the item fulfillment record. For instance, if the QTY is 5, NetSuite creates 5 separate package numbers accordingly. However, in one…
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Number of Commodities exceeds min or max limit
Hi Gurus, I was fulfilling an item using FedEx integration which used to be working fine and then every time I try fulfilling with the same shipping item and doing the exact steps I get this error: Number of Commodities exceeds min or max limit your help is highly appreciated as we cannot ship any items.
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Invalid merchandise description of package
Hi Gurus, I was fulfilling an item using UPS integration which used to be working fine and then every time I try fulfilling with the same shipping item and doing the exact steps I get this error: Invalid merchandise description of package your help is highly appreciated as we cannot ship any items.
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Can we add more than UPS account?
Hi, Can we add more than one UPS account and choose the account to use for each shipping item? Or based on wieight (as example, if the order weight is less than 10 lb, then ship with the first account, otherwise, use the second one). Thanks in advance!
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How to prevent shipping recalculation on invoice after adding a warranty line item- UPS Integration?
We use the UPS integration and calculate shipping costs on the item fulfillment. Sometimes we need to add a warranty line to the invoice, but doing so forces us to recalculate shipping on the invoice, which gives us an incorrect amount. Before adding the warranty line: After adding the warranty line: The calculated amount:…
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Shipping integration - UPS throwing an error
We are primarily a FedEx shipper but occasionally UPS is preferred. Our latest/first attempt = check the "Use Integration" box is check, using UPS and yielded a very non-descript error: Error An unexpected error has occurred. Please click here to notify support and provide your contact information. this was at the order…
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USPS First Class Priority International Rate Missing
We are trying to offer the USPS First Class Priority International rate but it does not show under the list of options for shipping items. Please help, we need this.
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FedEx integration - customer cost vs shipping cost
I have a quick question in regards to shipping setup: We want to have it set up so that the customer pays the REGULAR Fedex rate while WE as shipper pay the DISCOUNTED rate. Is there something we need to check to have this set up correctly? (I see we can give discount to the customer, but not to the shipper.. but that's…