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Create a message, add attachment and attach to supportcase
Hi, I'm trying to create a restlet (SuiteScript 2.1 or 2.0) that allows me to manage "supportcase". Specifically, I need to create "supportcase" (which I know how to do), then I need to create "message", insert attachments to the "message", and attach the "messages" to specific "supportcase". I've found how to create…
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Removing Message History on Support Cases
Hello! I am new to NetSuite, so I am hoping one of you seasoned NetSuite gurus here can help me with something. We've been doing some testing for our new support process within NetSuite and came across an issue. As shown in the screenshot below, when a client responds to an open support ticket via email by sending an email…
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Customize Email messages Timesheets and Employee Time approval
I've been searching for it, but can't seem to find it. Where can I customize the system e-mail messages of the Timesheets & Employee Time approval? Below are examples of the generated e-mails. I want to customize the text and subject of these messages. Thanks!
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WMS Custom Dynamic Message Source Line Field
I'm trying to add a custom message to the carton selection page of the picking process. The purpose of the message is to show a suggested carton which is based off a line/column field on the sales order. I can reference a header field to the message, but whenever I try to reference any line field, the result just returns…
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Saved Search for List of Message and their respective File attachment
I have an use case to generate a report to get the list of message ID and their respective file ID (attachment). The report should show all message and the respective attachment attached to the message. Currently I have some third parties software which connected to NS schema and replicated the entire schema in my SQL…
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PART 2 - How can I display all Customer Contact Messages in the same view as Customer Records?
I asked this question in June 2020 and the discussion is now closed so I am starting a new thread. How can I display all Messages with Customers (communications created with the Customer record, with the Customer Contact records and with the Customer Contact on the Case record.? Fully Understanding our Customer…