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Recent Posts

Shipping Method Appears As Line Item On Quote Search
Hello, We have a saved search that returns open quotes at the line item level. We noticed in our report there is a line item for the quote shipping method. Below is a snapshot of the saved search. There is a line item for the shipping method and it appears under the item column. We arent sure why an extra line is created…
Adding Australia Post as a Shipping Carrier
Hi There How do i add Australia post as a shipping carrier? These are the only options I can see The account is a NetSuite oneworld account with Australia and USA subsidiaries
Carrier and tracking information HELP?
Hi, we're currently using ChannelAdvisor to receive orders from Amazon and when a customer places an order, the carrier is populated in ChannelAdvisor based on the ship mappings setup in ChannelAdvisor. However, on some orders we need to ship truck freight and when we update the carrier and enter tracking number in…
How do you create a workflow that deletes the customer shipping carrier preference?
when we started with netsuite we accidentally imported to set all customer shipping preferences to UPS. I need to delete/clear the shipping carrier preference field under customer - preferences - shipping carrier. However, it appears that it is a system limitation to make a mass update or to import records to update that…
Why is the Shipping Method On Sales Order and Invoice different?
Hi, We recently added a new shipping carrier to the system. When we updated a sales order with the new shipping carrier and generated an invoice, the updated carrier wasnt added to the invoice, but the original carrier was. We tested this in sandbox. Original shipping method for SO76862 below was WC, but i changed it to…
Tracking numbers with links on email template...
I know SuiteAnswer 98001 lays this out for UPS/Fedex/USPS and all, but what if we just added another shipping option like CanPar? What variables would we use then to create the links? Or to phrase this a bit better: what variables would we use to create the if-then statement? What is the shipcarrier called? (is it the id…
SHIPPING CARRIER list on the Sales order record ?
Hi, Is it possible to add values to the SHIPPING CARRIER list on the Sales order record ? Thanks Asher

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