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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
Carrier and tracking information HELP?
Hi, we're currently using ChannelAdvisor to receive orders from Amazon and when a customer places an order, the carrier is populated in ChannelAdvisor based on the ship mappings setup in ChannelAdvisor. However, on some orders we need to ship truck freight and when we update the carrier and enter tracking number in Netsuite, it updates the tracking number but not the carrier back in ChannelAdvisor. Therefore, our Valid Tracking Rating takes a hit in Amazon because the carrier and tracking number don't match after ship fulfillment is sent back over to Amazon. Is there a setting in Netsuite to make
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