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Multiple Sessions enabled but users still limited to one login
Description We have enabled the Multiple Sessions / Simultaneous Logins feature in NetSuite, but users are still being logged out when logging in from another device. Current behavior: • User logs into NetSuite on device A • When logging into device B, the first session gets logged out What we have already checked:…
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Cannot receive 2FA verification code in Work Email
Dear Gurus, My administrator role can't get the 2 FA code with my company email domain but Gmail has received same company account. How is possible? With Best Regards, Honey
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2FA Authentication
Hi to all community members! We are keep getting complaints from a client that the 2FA Authenticator is been initiated everytime the users are logged in, even after checking the 30-days remember me checkbox. Any ideas on why this is happening and how we can resolve it?
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Final Reminder: End of Availability of the SMS and Voice Call Options for 2FA
This notice is a final reminder that the SMS and Voice Call options are no longer available options when users set up their two-factor authentication (2FA) preferences in your NetSuite account. What is Changing? As of March 1, 2023, the 2FA setup wizard no longer lets users to specify the SMS or Voice Call options for…
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2FA for Customer Center Roles
Has anyone found a way to leverage 2FA on Customer Center Roles? I have researched SuiteAnswers and found: 2FA authentication required designation can be applied to most roles, including Employee Center, Partner Center, and Vendor Center roles, but not to Customer Center roles. I am wondering if anyone found a way to…