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New User Prompt when adding Supervisor
I'm logged in as Admin. I went to an existing user and tried to add for them a Supervisor who is also an existing user. When I hit save, I got prompted to request a new user from Netsuite. I don't know why that would be since I didn't do anything to request a new user. Then when I put some info in as if I were accepting a…
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Unable to add my Netsuite Email to Customer account as an employee while provisioning new Customer
Hi Team During New customer provisioning in Production, Unable to add my Netsuite Email to the Customer account as an employee because of an error. When trying to add my Netsuite email to the customer account, I get the below error(Only active NetSuite employees may be added to the customer account.). Because of this, I am…
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Send New Access Notification Email (New User), not shown under Communication tab
When provisioning a new employee (in SB), and checking the Send new access Notification email, the notification successfully goes to the user. The email sent does not show under the Communication tab or under the related records tab I have researched SuiteAnswers, Prolecto and No Blue and identified that because it is…