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compromised password error
We have training classes every week where there are between two to ten new employees. HR adds the employees to NetSuite and then our IT team adds access and sets a temporary password for each user. The user logs on for the first tmeand is required to change their password. This morning, four out of seven users received a…
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How can you reset a multi-account user's access?
We have a financial auditor who, understandably, uses NetSuite at more than one company. Unfortunately, this means I can't set a password or use the user access reset tool because, apparently, you need to be an administrator for all organisations the account uses. I probably don't have to tell fellow NetSuite users that…
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2023.2 Issue - Password Reset
Greetings, My company was just upgraded to 2023.2 and we're inundated with requests to reset passwords. However, the usual team that handles restes is part of the overall IT Support group, and not NS admins. At this moment, only NS admins are able to reset passwords. I'm also including the Role information