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Recent Posts

Issue with User Access Reset – Error Message
Hello, When I try to reset a user’s access in NetSuite, I receive the following message: I am an Administrator, but I still receive this error. "You cannot perform the actions you selected for this user. Possible reasons include: you entered an invalid email address, you do not have adequate permission, or you are not an…
Creating Help Desk Cases via Email Capture
Good day, everyone. I am trying to set email capture to create help desk cases with NetSuite Support Management. For this purpose I have: Created a case profile for Help Desk cases Set case rules and territories to capture assign those with such profile properly to the Help Desk agent Created a workflow that when an email…

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