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Security Question - after every login
Hi everyone! We have a few employees that are prompted each time logging into NetSuite to enter their security questions. They are not changing locations/browsers, clearing cache/cookies, or using incognito browser. We are not sure why they are prompted each time and it seems to happen to a certain select employees…
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Netsuite Access for new employees not logging in
Hi Admin help, We gave netsuite access and allowed Employee Center role added to the user. But, access is denied for the role message is popping out. Can you help us.
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Login device report how to generate
Hi Gurus, Could you please suggest, how to generate a report showing users are logging in Netsuite from which kind of devices. Please guide.
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Login & 2FA Issues - There it gives option of Sandbox /Production everyday to select
Hello Gurus, For one of user when they login, everyday it asks us to select sandbox or production account, it happens just with one user not with others, it also asks to add 2FA code everyday, though they do select trust for 30 days. They are using MS Edge browser. Please guide
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Multiple Sessions enabled but users still limited to one login
Description We have enabled the Multiple Sessions / Simultaneous Logins feature in NetSuite, but users are still being logged out when logging in from another device. Current behavior: • User logs into NetSuite on device A • When logging into device B, the first session gets logged out What we have already checked:…
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2026.1 Update: Issue with Simultaneous Logins for 2FA Roles (Admin & Custom)
Hi everyone, After the 2026.1 update, our users can no longer log in simultaneously using an account that has an Administrator role and other Custom Roles, even with 2FA enabled. Before this update, we could have the account open on different sessions/devices at the same time. Now, logging into one device seems to kick out…
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Can Multiple Users Log In with the Same NetSuite Account Simultaneously?
Recently, some users mentioned that they were able to log in simultaneously using the same account on multiple devices. As far as I know, this used to be impossible — when a new user logged in with the same account, it would automatically log out the previous session. Has this behavior changed recently in NetSuite? Also,…
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Script Types to Interact with User Logins?
Is there a script type that can execute upon user login? We have some ideas regarding custom records and lists that we would like to create/modify whenever a user logs in, but if we can't interact with this process then we will have to consider other methods of approach.
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Sitebuilder off line?
I have two Sitebuilder websites and it is not possible for customers to place order or log into either site. The site are up but the login/checkout is broken. If you look at either www.lampspecs.co.uk or www.ledlightbulbs.co.uk and click login you immediately get "Invalid domain." Both these sites have been running for…
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Netsuite integration
Hello, the ERP from my company is integrating with a new client, so we need they save searches 1st, the usual, we gave them access to our bundle and they send us the credentials, so with that we can connect and download the save searches and send back some purchase orders. I have done this many times successfully, buy now…