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Oracle Communities

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Entradas de diario no disponibles en el informe de rentabilidad del cliente

Ana Rivera-Oracle

Se aplica a

Producto: NetSuite 2023.2

Escenario

El usuario crea un Informe de Rentabilidad de Clientes yendo a Informes > Clientes/Cuentas por Cobrar > Rentabilidad de Clientes. Sin embargo, las entradas de diario no están disponibles en el informe.

Solución

A. Comprobar si el Diario está excluido de los Informes de Ventas:

Vaya a Configuración > Contabilidad > Preferencias contables
Haga clic en la pestaña Artículos/Transacciones
Desplácese hacia abajo hasta la sección de Ventas y Precios
En Tipos de transacciones para excluir de los informes de ventas, compruebe si Diario está seleccionado
Haga clic en Diario para deseleccionarlo
- Nota: Mantenga presionada la tecla CTRL para evitar deseleccionar otros tipos de transacciones
Haga clic en el botón Guardar

B. Comprobar los filtros del informe.

Si hay un Artículo y/o un Tipo de Artículo establecido como filtro, esto filtrará las entradas del diario ya que los artículos no pueden estar asociados a ninguna entrada del diario.

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Informe de rentabilidad de cliente

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