HI everyone,
I have an issue in our windows2012R2 production environment, the presentation service crashed about once a week, when i login analytics,get 500 error.
But in the em, the status are all on, no service down. I checked logs,
in the bi_server1.log, i got error
####<2016-3-19 CST> <Info> <JDBC> <SER-JSYF-BI-TES> <bi_server1> <[ACTIVE] ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <3caee5b4-4ac1-427c-9059-70afb753e4ef-0004fcad> <1458376740549> <[severity-value: 64] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-001128> <Connection for pool "mds-owsm" has been closed.>
####<2016-3-19 CST> <Info> <JDBC> <SER-JSYF-BI-TES> <bi_server1> <[ACTIVE] ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <3caee5b4-4ac1-427c-9059-70afb753e4ef-0004fcb0> <1458376745845> <[severity-value: 64] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-001128> <Connection for pool "wlsservices_datasource" has been closed.>
####<2016-3-19 CST> <Info> <Common> <SER-JSYF-BI-TES> <bi_server1> <[ACTIVE] ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <3caee5b4-4ac1-427c-9059-70afb753e4ef-0004fcb1> <1458376746830> <[severity-value: 64] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000628> <Created "1" resources for pool "wlsservices_datasource", out of which "1" are available and "0" are unavailable.>
####<2016-3-19 CST> <Info> <JDBC> <SER-JSYF-BI-TES> <bi_server1> <[ACTIVE] ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <3caee5b4-4ac1-427c-9059-70afb753e4ef-0004fe1e> <1458377640253> <[severity-value: 64] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-001128> <Connection for pool "biplatform_datasource" has been closed.>
####<2016-3-19 CST> <Info> <JDBC> <SER-JSYF-BI-TES> <bi_server1> <[ACTIVE] ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <3caee5b4-4ac1-427c-9059-70afb753e4ef-0004fe1f> <1458377640550> <[severity-value: 64] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-001128> <Connection for pool "mds-owsm" has been closed.>
in the obis1-diagnostic.log,got error
[ERROR:1] [] [] [ecid: ] [sik: ssi] [tid: 1ac8] [43065] lost connection with cluster controller ::ffff:10.0.0.11:63097 。
[2016-03-19T06:20:48.336+08:00] [OBIS] [ERROR:1] [] [] [ecid: ] [sik: ssi] [tid: 19d8] [nQSError: 12002] call=Read: (Number=10004) 一an lock operation was interrupt by invoke WSACancelBlockingCall 。 socket error [[
file: server\Utility\Comm\Src\SUCMSocket.cpp; line: 913
in the windows event log,i got error
sawserver.exe
12.2.1.0
5616f0d2
sawbedrock643r.dll
12.2.1.0
5616e91c
c0000005
0000000000008c2c
1b34
01d17d2d4917f9f7
\Oracle\Middleware\Oracle_Home\bi\bifoundation\web\bin\sawserver.exe
\Oracle\Middleware\Oracle_Home\bi\bifoundation\web\bin\sawbedrock643r.dll
4a0ac66e-ed56-11e5-80be-0050569a5b30
Do anyone know this issue? Pls help