Picto-charts sample plugin issues

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Hi,

I am installed the Picto-charts sample plugin into DVD v4 - it mostly works ok until I try and use custom images. I have tried using local png and svg files in a CSV file which I upload to map the reference data to the image path but they do not render properly. Essentially the screen is blank where the images should be shown except for a very brief split second moment when I save the project - they flash up and disappear. When I try and create a narration, the canvas thumbnail image shows the visualization properly too - but the main canvas in the story is also blank.

I'm guessing as this is over a year old it has not been fully tested to work with later releases of DVD - but perhaps I am doing something wrong?

Other plugins such as the Custom Points Map viz works fine with custom images using the same path .... /va/image.png etc.

Any guidance would be gratefully received!

cheers,

John

K Witt · Answer

Yes, I have too. I've talked to my account team about it a number of times. Not sure how they can continue to update a product monthly and not insure their plugins are updated too.

jhall_uk_redux · Answer

I see the same issue with the Dial Gauges sample plugin too...