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Unable to Send Email from BI Publisher

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Summary

BI Publisher Schedulers are not sending emails. Status is showing 1002 error code with document creation successful

Content

Hello Experts,

We are facing a critical issue in BI Publisher (OAC 6.1 OCI-Gen2).  While scheduling the BIP report it throws an error whereas it works fine with DV/Classic reports.

Status is showing Problem - 1002 Error code with document creation successful.

Anybody has faced the above issue?  Any suggestions/pointers?

Thanks,
Saurabh Jaiswal

Version

OAC 6.1

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