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BI Publisher Bursting - BCC email delivery not working

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SaurabhJaiswal-Oracle
SaurabhJaiswal-Oracle Rank 5 - Community Champion
edited Mar 28, 2024 8:59AM in Oracle Analytics Publisher

We've configured bursting and the delivery channel is email. Mails are getting delivered successfully to Business Users which are marked in TO (PARAMETER1) & CC (PARAMETER2) columns but not to the Users who are marked in BCC (PARAMETER8), parameters are configured as per below link -

https://docs.oracle.com/cd/E21764_01/bi.1111/e18862/T527073T555155.htm

Any pointers?

Answers

  • Jahnavi S
    Jahnavi S Rank 1 - Community Starter

    Hi, I was wondering whether you received a solution. If yes, could you please share? I'm facing the same issue.

  • SaurabhJaiswal-Oracle
    SaurabhJaiswal-Oracle Rank 5 - Community Champion

    Hi Jahnavi, there was a minute issue in the Bursting Query, please check the same properly.

  • Jahnavi S
    Jahnavi S Rank 1 - Community Starter

    Saurabh - Thanks for replying! What was the issue?

  • Nagaraju Godasi
    Nagaraju Godasi Rank 1 - Community Starter

    Hello @SaurabhJaiswal-Oracle,

    How did this issue has been resolved, we are facing the same issue.

    All Email in TO and CC are working fine, but what ever mails mentioned in BCC are not being bursted.

    Thank You,

    Nagaraju Godasi.

  • SaurabhJaiswal-Oracle
    SaurabhJaiswal-Oracle Rank 5 - Community Champion

    Hi Nagaraju,

    Please review your bursting SQL. I don’t recall the exact details, but if I remember correctly, the bursting query had a minor issue. Once that was fixed, the problem was resolved.

    Thanks,
    Saurabh Jaiswal