Oracle Analytics and AI

Read Receipt option in BI Publisher Email Burst definition

Description

Add ability to request a read receipt on bursted emails

Use Case and Business Need

It would be a nice enhancement if we could use PARAMETER9 and PARAMETER10 in the Email Burst definition in BI Publisher to set Request Read Receipt to TRUE and Request Delivery Status Notification to TRUE for our bursted email reports.

Original Idea Number: c7f09303cb

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OTBI

Status: Submitted

Comments

Saresh-Oracle

It will be good to have this option.
Nice idea.

Mark_Daynes

That'd certainly be useful.

Mark

Christopher Jothi - HCM-Oracle

Yes. Its really a Good Idea.

We recently had an issue in our Bursting Report where the history states that the bursting was successful however the employees did not received the mails.

The root cause was later identified as a issue with sender mail address defined in parameter_3 in bursting query.

Hence , having a read receipt capturing from Outlook would be helpful and a great idea . (Though not sure how feasible it would be to generalize this across all the mailing applications like Outlook, Lotus Notes etc.,)

Thanks and Regards,

Christopher.