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Ability to report on CX Cloud Mobile - Usage Analytics to OTBI

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Description

Data from Mobile Usage Analytics or Usage Statistics data can only be viewed. Requesting to have the data or fields available in OTBI. The subject area User System Usage is limited to # of active days.

So we can be able to create User Adoption reports:

  • By Device: Usage data split across different devices used to run the application.
  • By Platform: Usage data split across different mobile Operating Systems used to run the application.
  • By Page View: Number of times users accessed various pages of the application.
  • By Action: Number of times such as Create, Update, Delete and Read were performed across all objects enabled for mobile.
  • By Object: Number of times that different objects were accessed from the application.
  • By Offline Usage of Object: Usage data split across online and offline modes, for all objects enabled for mobile
  • By Offline Usage: Total of all usage data split across online and offline modes.
  • By Active User Sessions: Count of all users who signed into the application during the selected particular time period.

Use Case and Business Need

To give insight in use of the Oracle CX Cloud Mobile app.

Original Idea Number: 1ef3398f8d

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