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From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

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User_GK1NS
User_GK1NS Rank 1 - Community Starter
edited Oct 25, 2023 2:25PM in Oracle Analytics Cloud and Server

I'm Trying to install Oracle Analytics Server 7 on Oracle Linux 9

but got error on login to the BI_SERVER localhost:9502/analytics after successful installation and configuration list of version mention below.

JDK: jdk-8u391-linux-x64

Infrastructure: fmw_12.2.1.4.0_infrastructure_Disk1_1of1

Error 500--Internal Server Error

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

10.5.1 500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

not able to understand what wrong in this

Thanks in advance

Answers

  • Mallikarjuna Kuppauru-Oracle
    Mallikarjuna Kuppauru-Oracle Rank 8 - Analytics & AI Strategist
    edited Oct 25, 2023 2:02PM

    Hi,

    OAS 2023 is not certified with Oracle Linux 9

    Refer - Certification - Systems (oracle.com)

    My Recommendation is to use the correct certified OS to install the OAS and Always refer below MOS for latest patches.

    Critical Patch Update (CPU) Advisor For Oracle Analytics Server and Oracle Business Intelligence - Updated for October 2023 (Doc ID 2832967.2)



    Regards,

    Arjun

  • SteveF-Oracle
    SteveF-Oracle Mod
    edited Oct 25, 2023 2:13PM

    Hi @User_GK1NS


    Welcome to the Oracle Analytics Online Forum!

    To enhance your experience and foster meaningful interactions, we encourage you to personalize your profile by setting up a display name and uploading a profile picture. Your display name will be how others recognize and engage with you in discussions, while a profile picture adds a personal touch to your forum presence.


    Take a moment to update your profile with a display name and an image representing you. Let's create a vibrant and engaging community together!

    To add to the previous reply, Oracle Analytics Server 2023 is not yet certified on Oracle Linux 9. This certification is planned for Oracle Analytics Server 2024.

    https://docs.oracle.com/en/middleware/bi/analytics-server/administer-oas/certification-systems.html#GUID-BD72F48C-3DF8-4B9E-81AB-23164B497AB4

    I am not stating that is the root cause of the issue, but for supportability, you want to be on a certified platform.

    In some cases, you the underlying components may not be started, or a deployment failed, etc., but please start with Oracle Linux 8.x.

    Additionally, since this is about Oracle Analytics Server, in the future, you can post in the following forum, instead of the OBIEE forum:

    Oracle Analytics Cloud and Server