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OBIEE Not Responding
Hello everybody,
I have a problem with obiee, and it differs from time to time and user to user. Here is my examples; (these problems are not always happening, rarely exist)
1- I can not save an action, for ex: saving a dashboard or an analysis column formula: It does nothing just waiting and processing bar at right upper side is turning always.
2- I can not see the results of an analysis, when I edit an analysis, results tab does not work. Just waiting hours and hours and does nothing.
Obiee Version = 11.1.1.7.140114 (Build 140126.2205.JANRECUT 64-bit)
What can be possible causes for these problems:(
Can you help me pls.
Regards,
Dilek
Answers
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Which browser? Sounds more like a browser issue like when IE so often mangles its local files (not saying it's that though).
No log entries to give a hint?
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Hi Dilek,
+1 Christian, it's often a browser issue where JS stop working fine (can also be related to temporary files containing the JS code having issues).
If it's a browser issue you generally "fix" it by deleting the temporary files and cache. (not really a fix, more a workaround)
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Hi again,
I think, this is not a browser issue, because I use firefox but tried on ie, chrome also. They all respond same. When I see html console, it says;
OBIEE Sync load common/privlidges.xml
May be something is missing?
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Have you deployed any custom style/skin and modified some of the files?
Also: did just start to happen recently or is it since forever? I'm asking this since maybe it's also just time to upgrade your OBI.
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No, we didn't deploy any custom skin. Actually I am working about 6 months in my company, and this problem is rarely exist :S After restarting the PC, the problem is solved. No other alternative solution I found
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You mean restarting the client PC (where you have issues with the browser) or restarting the OBIEE server ?
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Still sounds more like a browser / client issue to me.
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I mean restarting the client PC not obiee server @Gianni Ceresa
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What are your OS and browser(s) where you have the issue?
Because I already had the same and it's because of the browser and the temporary files / browser cache, so your issue actually seems to really point to the same direction ...
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