Hi OAC Team, I am using OAC Classic home latest version. There is a dashboard which has some action links . The URL behind this action links works fine when we run the dashboard. However when this dashboard page is sent via an email , the URL gets changed completely. Its kind of masked, looks like it due to some email security restriction. Could you let me know how to solve this ? Is there something we can do within OAC ? Refer the screenshot attached. Thanks, Jeny.

It isn't OAC that can do something for this, you should check with the IT team in charge of that company/email. And they say the URL should still work if that product decide it's safe. But still, it's something happening outside of OAC, and nothing that OAC can change. They could maybe add the URL of your OAC to a whitelist or something to allow it work (while being replace or not, no idea how that TAP product works).

it is sent to xxx@oracle.com ( my ID itself) . It is reproducible, the screenshot I shared initially is from my inbox . We got a workaround by prefixing href (by converting to a html tag) . I will check with IT team as well on this. FYI the domain is already added to safe domain list under OAC .

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Oracle Analytics Cloud and Server

The Action Link URL is getting changed when dashboard page is sent via an agent to email

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[Deleted User] Rank 7 - Analytics Coach

Jul 16, 2024 4:04PM

@Jeny Francis-Oracle Can you please post a solution which can be applied by other users who have the same question?
Where does the href need to be prefixed to what object or text/column/etc? To the link/image text inside the dashbaoard page? Are you doing this inside an analysis?
Please share the knowledge. The community is only as good as the information shared and so far the "solution" only makes sense to you since you're sitting in front of it. We can't see your screen :)

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The Action Link URL is getting changed when dashboard page is sent via an agent to email

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