Hello, I'm having trouble opening oracle analytics desktop. Until a couple of hours ago I was creating workbooks, but now I can't open the program. Load up to half the bar and it doesn't open. I tried restarting/shutdown the PC but to no avail. Can anyone help me? also to recover the workbooks created inside? Thanks

You will lose the workbooks in this way. We cannot recover them. As a last try, you can try the below. Where can I find files to help me diagnose a technical issue? You can generate a diagnostic dump file to help resolve a specific issue. This file contains the following information: Update information Installer logs Application component logs containing status information for Oracle Business Intelligence Presentation Server, Oracle Business Intelligence Server, and other critical components Jetty logs Data Security Standard (DSS) logs Webcat metadata plugin logs Derby logs Server Administration Workbench (SAW) Server logs Oracle Business Intelligence Presentation Server logs Oracle Business Intelligence Server logs Open the command prompt and change the directory to the Oracle Analytics Desktop installation directory (for example, C:\Program Files\Oracle Analytics Desktop). Type diagnostic_dump.cmd and then provide a name for the .zip output file (for example, output.zip). You can find the diagnostic output .zip file in your installation directory. If this does not help, then you will have to uninstall and install again.

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Oracle Analytics Cloud and Server

Problems with oracle analytics desktop: not loading

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_vero_ Rank 4 - Community Specialist

Oct 18, 2024 1:29PM

Unfortunately I have already tried this way, the result obtained was a completely empty zipped file.
I appreciate the response thanks

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Problems with oracle analytics desktop: not loading

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