Unable to Login Analytics

Question

Hi everyone ,

I am trying to login to analytics but unable to logic ,can anyone help me with issue ,

sawlog:

State: 08004.  Code: 10018.  [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.

[2016-09-19T12:22:55.000-04:00] [OBIPS] [ERROR:31] [] [saw.security.odbcuserpopulationimpl.searchidentities] [ecid: 0002Nvfc0YP81zJMymMaMG0005VI000000,0:2039] [tid: 1090] Error retrieving use
r/group data from Oracle BI Server's User Population API.
Unable to create a system user connection to BI Server while running user population queries
Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004.  Code: 10018.  [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.

Joel Acha · Answer

As @Gianni Ceresa mentioned, it depends on whether @user13697368 is referring to OBIEE 11g or OBIEE 12c. User GUIDs don't exist in OBIEE 12c.

Could you provide some more information like screenshots, log files( sawnlog.log, nqserver.log), OBIEE version numbers etc if you want to get some help from this forum

user13697368 · Answer

Are u able to login EM or Console? If so, the issue is with your BISystemUser. You have to sync the password of BISystemUser in both EM and console.

Gianni Ceresa · Answer

Except if the OP is on 12c as GUID doesn't exist anymore ...