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Agents Not Working After OBIEE to OAS 2024 Upgrade – Error on Manual Enable and Monitor Deliveries

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Karthi_obiee
Karthi_obiee Rank 5 - Community Champion
in Oracle Analytics Cloud and Server

Hi Team,

We recently completed an upgrade from OBIEE to Oracle Analytics Server (OAS). Post-upgrade, we’re facing issues with Agents not functioning as expected.

Issue Details: Added screenshots

• When attempting to enable agents manually, it throws an error.

• Following Oracle’s suggested approach to monitor agents via Console > Monitor Deliveries, the page also throws an error upon clicking.


Could you please suggest how to further troubleshoot or resolve this issue?

Are there any known post-upgrade configurations or patches required for agents to function properly in OAS 2024?


Thank you in advance for your support.

Image 1. After upgrade the agent is not enabled

1.png

Image 2. I enabled manually and tried to save and it throws an error

2.png

Image 3. Through Console → Monitor Deliveries after clicking on it I see this error

3.png
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Best Answer

  • Karthi_obiee
    Karthi_obiee Rank 5 - Community Champion
    Answer ✓

    @ Brendan T

    Thank you for sharing the link. I went through it, but unfortunately, I couldn’t find information specific to the issue I’m facing — or perhaps I’m not interpreting it correctly.

    I went through this Doc ID: and it worked

    Save/Run An Agent And Monitor Deliveries Screen Errors With Oracle Analytics Scheduler Error: [nQSError: 12002] or [nQSError: 76012] (Doc ID 3020612.1)


    https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=210972237769223&parent=EXTERNAL_SEARCH&sourceId=PROBLEM&id=3020612.1&_afrWindowMode=0&_adf.ctrl-state=tsksact0n_53

Answers

  • Brendan T
    Brendan T Rank 6 - Analytics Lead

    Have a look at this previous post, which seems to cover something similar https://community.oracle.com/products/oracleanalytics/discussion/21283/upgraded-from-obiee-to-oas-scheduled-job-running-but-cannot-find-it