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OBIEE Logo Issue

Hi All,
Im facing an issue with logo. OBIEE11.1.1.9 was installed in Linux machine. Recently we got a requirement to chagne oracle logo with my company logo. so, we started the work. but Logo is not reflecting.
Before doing changes we took the backup of oracle logo and replaced with new logo.
We are using default styes and skins. Hence, we are not touching any other files and just replaced logo in /Master/s_Skyros folder. Followed inspect element(F12) option in browsers to find the correct file.
Cleared all cache and browser history also. But the logo is not displaying. It is displaying old logo.
Can anybody help me on this.
Thanks in advance.
Chaitanya.P
Answers
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I would strongly suggest you create your own skin. I've included some URLs for your info.
OBIEE11g - https://www.rittmanmead.com/blog/2010/12/oracle-bi-ee-11g-styles-skins-custom-xml-messages/
OBIEE 12c - https://blogs.oracle.com/proactivesupportEPM/entry/km_obiee12c_custom_styles
This way you won't encounter these problems you are facing and when you upgrade, you won't loose your customisations.
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Hi Joel,
Thanks for your information. We tried this because, we are just replacing image.Hence, we didn't create any new skins.
Could you please help me in finding the causes of the issue? and What needs to be done to achieve this?
Regards,
Chaitanya.P
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Even if it's just the logo, you should deploy a custom skin in order that the customisation doesn't get lost in future upgrades/patches.
The only reliable, documented, supported way to do it is through a custom skin.
Specific documentation for 11.1.1.9: https://docs.oracle.com/middleware/11119/biee/BIESG/answersconfigset.htm#BIESG9185
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