AI Assistant is not working — Oracle Analytics

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AI Assistant is not working

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Hello Team

I tried to use AI assistant in data set but its not working

I enabled "inspect" and the index search is enabled with AI as well. But when tried to run it, it keeps for running but did not show any result.

Is there anything need to set or configured?

Thanks

Dalia

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Answers

  • Joel
    Joel Rank 8 - Analytics Strategist

    Hi @User_CIN0Y

    Have you been able to get the AI Assistant working for other datasets? Did you set the dataset to be indexed for the Assistant and have you run the indexing?

    image.png
  • DaliaReyad-Oracle
    DaliaReyad-Oracle Rank 3 - Community Apprentice

    Hi Joel

    Yes, i did

    and tried Assistant and home page ASK

    It goes for long as below image and noting occurs

    Also, insights, does not show anything.

    I will try to change data set and check

    Thanks

    Dalia

    image.png
  • DaliaReyad-Oracle
    DaliaReyad-Oracle Rank 3 - Community Apprentice

    Hi Joel

    I changed data set and got the same

    image.png

    even insights, always said "

    Did not find interesting insights to share"

    Thanks

    Dalia

  • Joel
    Joel Rank 8 - Analytics Strategist

    Looks like you've gone through all the prerequisite steps so as a last resort, I'd suggest you do the following steps and check after each step if the assistant is accessible:

    1. log out and back again
    2. restart OAC
    3. raise a ticket with support
  • What connection is your dataset based of?

    Can you share sample output of the dataset you are using to test?

    Do you have subject areas as well - if yes can you enable indexing for subject area and see if this works?

  • does the 'Last run: ' to the right of the run now ever show a date/time ?

    If not try to go into that dataset and make sure you have access to the data (I'm sure you already did that.. but had to ask)

    Next thing I would try is to upload a super small test SSheet and index that just to test out if it is data vs index process issue. It can be just 10 rows…

    Let me know what you find
    Jacques

  • DaliaReyad-Oracle
    DaliaReyad-Oracle Rank 3 - Community Apprentice

    Hello

    I don't see date / time after " Run Now"

    image.png

    Do we have/ need AI account? is this related?

  • DaliaReyad-Oracle
    DaliaReyad-Oracle Rank 3 - Community Apprentice

    Hi GayathriAnand,

    The connection i use is excel sheet from my local files.

    What is subject area?

    Thanks

    Dalia

  • Jacques V.-Oracle
    edited Aug 28, 2025 12:25PM

    I meant this date. This means the index completed correctly.

    The oracle Default AI model should be on given the screen shots you shared


    You should be able to open/create a workbook on this dataset and hit the AI icon ( Lightbulb or Sparkle depending on your version )

    This should bring you to the Assistant panel

    Cheers
    J

    image.png


    image.png


    image.png