Cannot open or schedule a custom BIP report in Oracle Fusion Analytics

Question

Receive error message after 10 minutes when opening the report or scheduling it, even the parameter is not visible.

What is the main reason for this error and how can this be fixed permanently?

Note: This error is not experienced by all users. Some of the users who experience this can resolve it by just using a private or incognito browser.

RVohra · Answer

Once in a while we also see this issue and this error is likely caused by a combination of browser session/cookie issues and/or parameter-prompt not loading properly for certain users (due to permissions, data-security or UI caching). Because incognito mode works, the browser/session factor is strongly indicated.

Since there is no consistent pattern or reason, there is nothing to fix.

mjime · Answer

Hello John and Mandeep - Clearing the browser cache didn't help but using a private browser did. We haven't received new reports of the same issue. If they encounter the issue again, I'll pass on your recommendation on enabling the browser's developer tool and/or generate a har file.

Thank you!!

MandeepGupta · Answer

https://community.oracle.com/products/oracleanalytics/discussion/27418/cannot-open-or-schedule-a-custom-bip-report-in-oracle-fusion-analytics

Hi,

Can you please ask the concerned users to clear browser cache? This should resolve the issue.

Thanks,

Mandeep.