Office Depot de México S.A. DE C.V
When running the Generate HCM Rates process, the process correctly calculates the IDW or SDI for employees, but it does not finish, remains with Status Group IN PROGRESS and status PROCESSING.
All runs that were sent after the Rates run remain on Pause, and no process can be executed anymore.
This process calculates the IDW of employees, which is the basis for calculating employer social security contributions. When it remains in PROCESS status, it stops and pauses all subsequent processes that are sent, whether scheduled processes or on-demand executions, halting the entire operation.
