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Problem DV in Classic Home Oracle Analytics

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_vero_
_vero_ Rank 4 - Community Specialist

Hello Team,

I encountered some problems visualizing a DV content in the Classic Home. If I try to view it in the DV section I see the workbook correctly, while if I try to view the workbook in a dashboard page of the classic home, I see "the loading page". I can see this problem also in other projects.

Thanks

Best Answer

  • Aman Jain-Oracle
    Aman Jain-Oracle Rank 6 - Analytics & AI Lead
    Answer ✓

    Hello @_vero_ and @Jerry Casey,

    Could you try the workaround below and let us know if the issue is resolved?

    Workaround 1 - Add static.oracle.com to the Safe Domains list.

    Steps:

    • Navigate to DV → Console
    • Go to Safe Domains
    • Add static.oracle.com
    • Enable Script, Font, and Style
    • Save the changes
       

    Workaround 2 - Disable loading resources through the Content Delivery Network (CDN).

    Steps:

    • Go to Advanced System Settings
    • Select Performance and Compatibility
    • Disable "Use Content Delivery Network (CDN) to Load Resources"
    • Save the changes

Answers

  • Jerry Casey
    Jerry Casey Rank 6 - Analytics & AI Lead

    I just encountered the same thing! None of my DV content is showing on our classic dashboard.

  • Jerry Casey
    Jerry Casey Rank 6 - Analytics & AI Lead

    @Gianni Ceresa I checked my dashboards after seeing vero's post, and all of my DV-devloped content only shows "Loading…", just as they described. The reports do open normally in DV, however. Are you seeing the same?

  • Jerry Casey
    Jerry Casey Rank 6 - Analytics & AI Lead

    That did it! I believe it was #2 that made the difference. Thank you!

  • _vero_
    _vero_ Rank 4 - Community Specialist

    Hello Aman,

    thanks for the suggestion.

    This bug can it be a problem encountered after an update of the OAC version?

    Thanks

  • Aman Jain-Oracle
    Aman Jain-Oracle Rank 6 - Analytics & AI Lead

    This issue has been identified as an internal bug and the fix is planned to be included in the upcoming release.

  • Senthilkumar Subramaniam
    Senthilkumar Subramaniam Rank 6 - Analytics & AI Lead

    Hi ,

    We have seen this issue couple of months back as well, since our user owned legacy reports are using both classic prompts (dynamic variables / SQL based - Request / Presentation filters / Hidden variables) with DV views which started failing to work.

    We already in the process of moving from classic to complete DV exploring all new features, but legacy reports might take sometime, hence do we have a permanent fix for this or any plan to completely decommission classic version ?

    What are the chances of bringing options for hidden variables , make it similar classic options in terms of prompt sections with dynamic variables/request variables/ repository / session variables use in the prompts.

    Thanks,

    Senthil

  • @Senthilkumar Subramaniam Please start a new thread for your question as this issue is different and has been answered.

  • Senthilkumar Subramaniam
    Senthilkumar Subramaniam Rank 6 - Analytics & AI Lead