Inside the workflow the default Invoke triage AI agent and much more are not visible.

Question

Hi, can someone help me in figuring out, some default agents like Invoke triage ai agent is not available inside my service center administration>productivity>add/manage workflow - may I know to enable this and how to add custom agents in the workflow.

Gianni Ceresa · Answer

Hi,

Welcome to the Oracle Analytics and AI community and forum.

I suspect you are in the wrong place…

Your question is about AI Agents inside your Fusion application, right?

If yes, then you should visit Cloud Customer Connect, a parallel and independent, forum:

https://community.oracle.com/customerconnect

It covers all the Fusion products, plus few other cloud apps. It should therefore also cover your questions about AI agents inside Fusion.

Or are you using AIDP?