In FDI's AI chatbot, individual responses (e.g. a report list) include their own scrollbar, letting users scroll within that specific result. The overall chatbot window itself, however, has no scrollbar to see prior parts of the conversation.
Suggested enhancement: Add a vertical scrollbar to the main chatbot/conversation pane itself, not just inside individual response cards, so users can scroll freely through the entire session history.
Business justification: Without this, users must rely on touchpad or mouse-wheel gestures alone to reach earlier exchanges, with no visual scrollbar signaling that history exists, undercutting the feature's usability.