What can cause a scheduled report not being delivered by email even if the agent is run successfully

Question

I scheduled the report in OTBI and the agent was run successfully. However, I do not receive the report after the run in my inbox. The addresses are properly recorded, and the report is in an excel format and saved as a pivot table in otbi. What can be the cause?

Brendan Tierney · Answer

A couple of things to try are 1) check the Job Manager (under Administration) to see what it contains, but that is for jobs that are currently running. 2) If your OAC has log integration enabled, then check out the logging service for details of previous runs

Dhayananthan · Answer

Since the agent ran successfully, it might be an email delivery issue.

I'd check the spam folder, recipient email settings, and attachment size limits."

https://docs.oracle.com/en/cloud/

Allison Binger · Answer

I had the same issue start Wednesday afternoon for a long-running agent. I have only been able to see logs on actively running Agents through the Manage Agent Sessions page in Administration but cannot find a way to review logs on previous runs.

Do you know where diagnostic logs for previous runs of Agents can be found?