OBIEE 12c SSL error- unable to bring up services

Question

Hello All,

I recently configured the SSl in out OBIEE 12c environment as per the Oracle documentation - OBIEE 12c: How To Configure SSL Including Examples (Doc ID 2188982.1) using custom certificates. After configuration when i tried to restart the BI services using ./start.sh command, I get the following error.

Reading domain...

Accessing admin server using URL t3s://xxxxx:9501

Starting AdminServer ...

nmStart(AdminServer) succeeded

Start Admin Server connect Exception caught Error occurred while performing connect : Cannot connect via t3s or https. If using demo certs, verify that the -Dweblogic.security.TrustKeyStore=DemoTrust system property is set. : t3s://xxxxx:9501: [RJVM:000575]Destination xx.xx.xx.xxx, 9501 unreachable.; nested exception is:

javax.net.ssl.SSLHandshakeException: General SSLEngine problem; [RJVM:000576]No available router to destination.; nested exception is:

java.rmi.ConnectException: [RJVM:000576]No available router to destination.

Use dumpStack() to view the full stacktrace :

Reading domain...

Accessing admin server using URL t3s://xxxxxxx:9501

Requesting credentials ...

Enter Weblogic login details at prompt

Weblogic Username:

Please help to share your thoughts here.

Regards,

Karthigesan V

PeteB · Answer

Have you checked the nodemanager.properties?  I had a different hostname in there that was created automatically.

And at what step did it fail?  Can you rollback to a working state?

GermanA-Oracle · Answer

A few questions:

* Have you validated the certificate chain?
* Have you imported the CA root and intermediate (if any) into the Java Standard Trust store?

Java Standard Trust Store

3127864 · Answer

I changed the listening address with network suffix but it still dint work.