Issue with 12c and IE11

ArijitC

Hi all

I am getting following error in IE11 while running a dashboard in OBIEE 12c. The charts won't open. It works fine in Chrome or Firefox.

Any suggestion ?

Thanks

Arijit Chanda

[Deleted User]

That's the ugliest 11g-skinned 12c I have ever seen.

Make sure you are precise about the version you're running and that you have an Internet Explorer version which is supported.

IE is always the biggest issue since it's just an extremely bad browser.

ArijitC

IE version 11.0.96000

OBIEE  12.2.1.2.0

Thanks

Arijit

Sherry George

Hi Arijit,

I think MOS contents should not be posted in OTN community.

[Deleted User]

@ArijitC I seriously counsel you to take that down immediately. You are not allowed to post MOS content outside of MOS. Oracle support is for paying customers and this is a public, free forum!

efocal

Hi ,I have not seen this error before but just few guess. Might not work anyway

Guess 1 Could be just browse working normal mode. try enterprise mode

1)Clear cache etc

2)Tools--> Enterprise Mode

Guess 2 Flash may cause issues in browser for charts. Try HTML5 for browser charts  instead of flash

1) edit instanceconfig.xml

2) use below tag

<Charts>

<DefaultWebImageType>html5</DefaultWebImageType>

</Charts>

3) restart bi services

4) restart browser

Good luck !!

MG

ArijitC

Thanks efocal, tried everything you listed (as well Oracle recommendation for this bug). These workarounds are not fixing the issue.

Arijit

efocal

Hi Arjit , That's tough situation then. Did you check if objects on the dashboard are not corrupted . ? Look for any particular analysis or other object which is causing the trouble and try recreating them.

Regards,

MG