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Unable to see users in OBIEE weblogic console 12.2.1.2

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Khalid Ibrahim
Khalid Ibrahim Rank 4 - Community Specialist
edited Aug 13, 2024 5:55PM in Oracle Analytics Cloud and Server

Using an admin account, I cannot see the list of users in the security realm in the console application.

They are in there and were created using the same account and were visible earlier but have suddenly disappeared from view.

Is there any fix to this?

Answers

  • Venkata Rachuri
    Venkata Rachuri Rank 5 - Community Champion

    Were users logging in successfully ?

    Thanks

    Venkat

  • Khalid Ibrahim
    Khalid Ibrahim Rank 4 - Community Specialist

    Yes they can all log in and if I try to add a userid that exists, I get a message stating that the user exists.

  • Joel
    Joel Rank 8 - Analytics Strategist

    Can you login as any of the missing users?

    Have you maybe got a filter set on the WebLogic User page:

    pastedImage_0.png

  • Khalid Ibrahim
    Khalid Ibrahim Rank 4 - Community Specialist

    yes.. I can log in as a missing user. I added a user after this issue, using the same admin account and I still could not see the user.

  • Venkata Rachuri
    Venkata Rachuri Rank 5 - Community Champion

    Click on the screen shot above attached . In the right side Joel Acha marked with RED a area used to  filter users. Check in your environemnt to see if you have any filters ?

    Thanks

    Venkat

  • Khalid Ibrahim
    Khalid Ibrahim Rank 4 - Community Specialist

    That did it! Thanks Venkat.

    If you don't mind I will mark Joel's answer as the right one.

  • Venkata Rachuri
    Venkata Rachuri Rank 5 - Community Champion

    No Problem. Just happy to help !!!