[nQSError: 82095] All recipients rejected by the mail server

Question

I am getting the following error when OTBI agent completes. The agent completes but fails to send email to recipient.T

he current version is on OBIEE 11.1.1.9

The Agent, manish-test, has completed with warnings.

Eventually succeeded, but encountered and resolved errors...

Number of skipped deliveries: 1 of 2

AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

Warning: Recipient manish.k.jha@oracle.com rejected by the mail server nothing willing to accept mail for manish.k.jha@oracle.com    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

[nQSError: 82095] All recipients rejected by the mail server.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

...Trying SMTP Delivery loop again... Sleeping for 2 seconds.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

Warning: Recipient manish.k.jha@oracle.com rejected by the mail server nothing willing to accept mail for manish.k.jha@oracle.com    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

[nQSError: 82095] All recipients rejected by the mail server.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

...Trying SMTP Delivery loop again... Sleeping for 9 seconds.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

Warning: Recipient manish.k.jha@oracle.com rejected by the mail server nothing willing to accept mail for manish.k.jha@oracle.com    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

[nQSError: 82095] All recipients rejected by the mail server.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

...Trying SMTP Delivery loop again... Sleeping for 7 seconds.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

Warning: Recipient manish.k.jha@oracle.com rejected by the mail server nothing willing to accept mail for manish.k.jha@oracle.com    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

[nQSError: 82095] All recipients rejected by the mail server.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

Exceeded number of SMTP delivery retries.

Please suggest what maybe be causing this issue.

Thanks,

Manish

Joel Acha · Answer

Can you ping the email server from your OBIEE server? That would be a good place to start - as everyone else has said, this doesn't look like an OBIEE issue.

Gianni Ceresa · Answer

I'm with Robert : not OBIEE fault if your SMTP refuse emails.

Double check the SMTP settings and ask the mailserver admin to have a check ...

Robert Angel · Answer

Sounds more like a network issue - check with your local IT on firewalls etc would be my advice.