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ERROR when refreshing OBIEE

Adam Wickes

Hi all,

We are currently using OBIEE 11.1.1.7 and utilising SSO authenticating using an LDAP directory.
About 6 months ago, we noticed a strange error whereby sometimes if you opened the OBIEE URL, you would face the following error:

OBIEE Timeout Issue.PNG

If you hit refresh, OBIEE will load as expected.
After some more investigation, it seems to be some sort of timeout issue where if you leave OBIEE unattended for a certain time frame and either hit refresh on an existing window, or attempt to open a new window, it will error. It will not error if you continuously hit refresh.

Has anyone seen anything similar?

Thanks in advance,
Adam

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